Sales Operations
The two biggest mistakes companies make when hiring for Sales Operations are:
1. Finding a good Salesforce Admin without consideration of all critical needs in operations
2. Offering the operations role to a struggling sales rep as a lateral career step
Services include:
- CRM configuration and implementation (Salesforce, Hubspot, SugarCRM, Zoho)
- Integration
- Process design
- Sales team training
- Data governance and compliance